Privacy Policy
1. Introduction
Mulberry Med Spa, operated by Mulberry Practice Management (“Company,” “we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, book appointments, or opt in to receive SMS/text messages.
If you do not agree with the terms of this policy, please do not access the site or use our services.
2. Business Information
Legal Business Name: Mulberry Practice Management
DBA: Mulberry Med Spa
Phone: +1 619 884 7815
Email: [email protected]
3. Information We Collect
We may collect the following types of information:
A. Personal Information
Full name
Email address
Phone number
Mailing address
Date of birth
Appointment details
Payment information (processed securely through third-party providers)
B. Automatically Collected Information
IP address
Browser type
Device information
Pages visited
Cookies and tracking technologies
4. How We Use Your Information
We use your information to:
Schedule and confirm appointments
Send appointment reminders
Provide requested services
Send promotional offers (if opted in)
Improve our services
Respond to inquiries
Comply with legal obligations
5. SMS / Text Messaging Policy
By providing your phone number and opting in through our website forms, booking pages, or other communication channels, you expressly consent to receive text messages from Mulberry Med Spa (Mulberry Practice Management).
These messages may include:
Appointment confirmations
Appointment reminders
Post-appointment follow-ups
Billing notifications
Promotions or special offers
Message Frequency
Message frequency may vary depending on your interactions with us.
Message & Data Rates
Message and data rates may apply based on your mobile carrier plan.
Opt-Out Instructions
You may opt out at any time by replying:
STOP to cancel
HELP for assistance
After texting STOP, you will receive one final confirmation message confirming your opt-out. No further messages will be sent unless you opt back in.
Consent
Your consent to receive SMS messages is not a condition of purchase.
6. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share information only with:
Service providers who assist in operating our business (CRM, SMS providers, payment processors)
Legal authorities if required by law
All third-party providers are required to maintain the confidentiality and security of your information.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no electronic transmission over the internet is 100% secure.
8. Mobile Information Sharing & SMS Consent Protection
Mulberry Practice Management (DBA Mulberry Med Spa) does not sell, rent, share, or disclose mobile phone numbers or SMS consent information to third parties or affiliates for marketing or promotional purposes.
Mobile numbers collected for SMS communications are used solely for providing appointment confirmations, service notifications, follow-ups, and related communications requested by the customer.
Text messaging originator opt-in data and consent will not be shared with any third parties except vendors and service providers who assist in delivering SMS communications on behalf of Mulberry Practice Management and who are contractually obligated to protect such information.
9. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Analyze website traffic
Personalize user experience
You may disable cookies in your browser settings.
10. Data Retention
We retain personal information only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
11. Your Rights
Depending on your state of residence, you may have rights to:
Access your data
Request correction
Request deletion
Withdraw consent
To exercise your rights, contact us at:
📧 [email protected]
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
13. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect information from minors.
14. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
14. Contact Us
Mulberry Practice Management
Phone: +1 619 884 7815
Email: [email protected]